Contact information

Contact Us

We’re here to help! If you have any questions about our products, orders, or policies, please feel free to contact us using the information below.

Business Information

Business Name: HOUSTON GREYS LLC
Brand Name: Valen Hides
Email: accounts@valenhides.com
Phone: +1 414 422 6782
Address: 5900 Balcones Drive, Austin, Texas 78731, United States

Customer Support

For inquiries related to:

Orders & Shipping

Returns & Refunds

Product Information

Please email us at accounts@valenhides.com or call us at +1 414 422 6782, and we will respond as soon as possible.

Hours of Operation

Our team is available to respond Monday – Friday, 9:00 AM – 5:00 PM (CT).

Notes

Please include your order number in any correspondence for faster assistance.

We aim to respond to all inquiries within 24–48 hours on business days.