Privacy policy

Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our store.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through our payment providers)
  • Order history and purchase details

We may also collect non-personal information such as your browser type, IP address, and browsing behavior on our site.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security

Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Payment processors to securely handle transactions
  • Shipping partners to deliver your orders
  • Service providers that help us operate our business

All third parties are required to keep your information secure.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our site and allow us to enhance functionality.

You can choose to disable cookies through your browser settings.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us at accounts@valenhides.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 accounts@valenhides.com