Legal Notice

Last Updated: September 19, 2026

Welcome to Valen Hides. This Legal Notice applies to your use of the Valen Hides website, including all products, services, content, and transactions available through our website.

By accessing or using our website, you acknowledge and agree to the terms, policies, disclaimers, and conditions described below.

1. General Information

Valen Hides operates as an online retail and dropshipping business offering products across various categories.

Products sold through our website may be:

• Held and fulfilled from our own inventory;

• Sourced from third-party suppliers after an order is placed;

• Fulfilled by third-party manufacturers, distributors, warehouses, or fulfillment partners; or

• Shipped directly from a supplier or fulfillment partner to the customer's shipping address.

Because our product catalog may include items sourced from different suppliers, the shipping origin, packaging, carrier, processing time, and delivery time may vary from product to product.

2. Dropshipping and Product Sourcing

Valen Hides uses a dropshipping and third-party fulfillment model for certain products.

This means that some products displayed on our website may not be physically stored or held by Valen Hides.

When you purchase such a product, we may purchase or source the product from a third-party supplier or fulfillment partner on your behalf and arrange for that product to be shipped directly to the address you provided at checkout.

The product may therefore be shipped from a location different from Valen Hides' business location.

By placing an order for a dropshipped product, you authorize Valen Hides to arrange the sourcing, purchase, processing, and fulfillment of the product through an appropriate third-party supplier or fulfillment provider.

3. Third-Party Suppliers and Fulfillment Partners

We may work with independent suppliers, manufacturers, distributors, warehouses, fulfillment companies, and shipping providers to fulfill customer orders.

These third parties may be responsible for:

• Storing products;

• Preparing orders;

• Packaging products;

• Shipping products;

• Providing tracking information; and

• Delivering products to customers.

Supplier or fulfillment partner information may not always appear on the product listing or packaging.

Different products may be fulfilled by different suppliers, and therefore packaging, shipping origin, delivery times, and carrier services may vary.

We make reasonable efforts to work with reliable suppliers and fulfillment partners, but third-party operations may be outside our direct control.

4. Product Information and Images

We make reasonable efforts to ensure that product descriptions, specifications, images, measurements, colors, prices, and other information are accurate.

However:

• Product colors may appear different depending on your device or screen.

• Packaging may differ from product images.

• Manufacturers or suppliers may change packaging, labeling, specifications, or appearance.

• Minor differences between product images and the product received may occur.

• Product availability may change without notice.

We do not intentionally publish misleading product information.

5. Product Availability

Because some products are sourced through third-party suppliers, availability may change without notice.

If a product becomes unavailable after you place an order, we may contact you regarding available alternatives or cancel the order and provide a refund for the amount paid for the unavailable product.

6. Orders and Order Acceptance

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to accept, refuse, cancel, or limit an order where reasonably necessary, including circumstances involving:

• Product unavailability;

• Pricing or listing errors;

• Payment problems;

• Suspected fraudulent activity;

• Incorrect customer information;

• Supplier or fulfillment problems;

• Shipping restrictions; or

• Legal or regulatory requirements.

If an order is cancelled after payment has been received, the applicable amount paid for the cancelled order will be refunded.

7. Payments

Payments may be processed through third-party payment providers.

We do not necessarily store or have direct access to your complete payment-card information when payment is processed through a third-party payment provider.

Your use of a third-party payment service may also be subject to that provider's own terms and privacy policy.

8. Shipping and Delivery

Shipping times are estimates and may vary depending on the product, supplier, fulfillment location, shipping method, carrier, and destination.

Dropshipped products may be shipped directly from third-party suppliers or fulfillment centers.

Delivery may be affected by:

• Supplier processing times;

• Fulfillment delays;

• Shipping carrier delays;

• Customs processing;

• Weather;

• Holidays;

• Incorrect addresses;

• Import restrictions; or

• Other circumstances outside our reasonable control.

Please refer to our Shipping Policy for additional information.

9. Customs, Duties, and Taxes

Orders shipped internationally may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless specifically stated otherwise during checkout, the customer is responsible for applicable customs duties, import taxes, or other charges required by the destination country's laws.

Valen Hides does not control customs decisions, customs charges, or customs processing times.

10. Damaged, Defective, or Incorrect Products

If a product arrives damaged, defective, or incorrect, please contact us at valenhides@gmail.com as soon as possible.

We may request photographs or other information to help us investigate the issue.

Depending on the circumstances and product availability, the customer may choose between an applicable refund or replacement.

Please refer to our Shipping Policy and Return & Refund Policy for complete details.

11. Returns and Refunds

Eligible products may be returned for a full refund within 30 days of purchase, subject to the conditions described in our Return & Refund Policy.

Nothing in this Legal Notice is intended to remove or restrict any consumer rights that cannot legally be excluded.

12. Third-Party Product Sources

Products available through our store may originate from different suppliers and fulfillment locations.

A product may therefore:

• Have packaging different from the images shown on our website;

• Arrive in supplier or manufacturer packaging;

• Have a shipping label showing a different fulfillment location;

• Be delivered by a carrier selected by the supplier or fulfillment partner; or

• Be shipped separately from other products in the same order.

These circumstances may occur as part of our dropshipping and third-party fulfillment process.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors, viruses, or other technical problems.

We may temporarily suspend or modify the website for maintenance, updates, security, technical issues, or other operational reasons.

14. External Links

Our website may contain links to third-party websites, services, applications, or resources.

These links may be provided for convenience.

Valen Hides does not control third-party websites and is not responsible for their content, policies, security, availability, products, services, or practices.

15. Intellectual Property

Unless otherwise stated, the content displayed on the Valen Hides website, including our branding, logo, text, graphics, website design, and original materials, is owned by or licensed to Valen Hides.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our protected content without appropriate authorization.

Product images, names, trademarks, and other materials belonging to third parties remain the property of their respective owners.

16. Product Safety

Customers are responsible for reading and following applicable product instructions, warnings, labels, and safety information provided with products.

Do not use a product in a manner inconsistent with its intended purpose or manufacturer's instructions.

If you believe a product may present a safety issue, stop using it and contact us at valenhides@gmail.com.

17. Advertising and Product Claims

We aim to ensure that product descriptions and advertising are accurate and not misleading.

Information about products may be based on information provided by manufacturers, suppliers, distributors, or other third parties.

We make reasonable efforts to review and present this information accurately, but we cannot guarantee that every third-party-provided specification will remain unchanged.

18. No Professional Advice

Unless specifically stated otherwise, information provided on our website is for general informational purposes only.

Nothing on our website should be interpreted as professional, medical, legal, financial, technical, or other specialized advice.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Valen Hides will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or purchase or use of our products.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in this Legal Notice is intended to exclude or limit liability or consumer rights that cannot legally be excluded or limited.

20. Events Beyond Our Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, customs restrictions, strikes, transportation disruptions, supplier interruptions, internet or technical failures, or other extraordinary events.

Where reasonably possible, we will communicate significant issues affecting an order and work toward an appropriate solution.

21. Compliance With Applicable Laws

Valen Hides intends to operate its website and business in accordance with applicable laws and regulations.

Nothing in this Legal Notice is intended to deprive customers of mandatory consumer protections or other legal rights that apply to their transaction.

22. Privacy

Your use of our website may involve the collection and processing of personal information.

Please review our Privacy Policy for information about how we collect, use, store, and protect personal information.

23. Changes to This Legal Notice

We may update this Legal Notice from time to time.

Any updated version will be posted on this page with an updated effective date.

24. Contact Information

If you have questions regarding this Legal Notice, our products, orders, shipping, returns, or other matters, please contact us:

Valen Hides
Email: valenhides@gmail.com

Important Notice

Valen Hides may operate using a combination of direct inventory, dropshipping, third-party sourcing, and third-party fulfillment. As a result, products may be sourced, packaged, and shipped by different suppliers or fulfillment partners.

We aim to provide accurate product information and reliable service, but shipping times, packaging, product availability, and fulfillment arrangements may vary.

Nothing contained in this Legal Notice, our Terms of Service, Shipping Policy, Return & Refund Policy, Privacy Policy, or any other website policy is intended to limit rights or remedies that consumers are entitled to under applicable law.